Along with the rest of the nation, we send our deepest condolences to the Royal Family following the passing of Her Majesty Queen Elizabeth II. On the day of the state funeral (Monday 19th September) Community Action Suffolk will close to allow our team to be together with their family and friends. This will mean that you will be unable to call or email us during this day to receive technical support.

We will be monitoring the systems during this day to ensure these are all operational and we’d expect any major faults to get fixed automatically.

You can also visit our helpdesk pages at https://www.onesuffolk.net/low-cost-organisation-websites/documentation-and-guidelines where as long as you can get an internet connection you can access a number of helpful guides and pieces of information to solve your own problems. On our website there is also a service status page (click on Service Status in the top menu) and this will detail any known problems. 

If you have any queries regarding One Suffolk please call us on 01473 345360 or email us at onesuffolk@communityactionsuffolk.org.uk